Being a successful Printer in a Digital Age

Watch the webinar recording below to find out about a successful new membership campaign spanning personalised print, email and web. Learn how you can manage your 1:1 multichannel marketing campaigns with XMPie’s Circle, a Software-as-a-Service (SaaS) solution for orchestrating your cross media marketing campaigns. Find out how Circle can: Nurture leads and automate communications through triggers…

Xerox Launch a Cut-Sheet InkJet Printer

According to InfoTrends, production colour inkjet print will account for 57 percent of the total production digital colour page volume by 2019. To help print providers capitalise on inkjet’s growing momentum, Xerox has announced two new inkjet presses, the Xerox Brenva™ HD Production Inkjet Press and the Xerox Trivor™ 2400 Inkjet Press. These will be launched…

Practical Tips for Transforming Customer Service

Our partners OEE have published this deceptively simple and useful slides outlining a strategy for transforming customer service.  It contains several practical tips you can implement to transform your customer service.    

What really motivates high performance?

In his eye-opening best seller ‘Drive – The Surprising Truth About What Motivates Us‘, Daniel Pink draws on 40 years of science to offer some surprising answers. He shows the limits of carrots and sticks and explores the power of autonomy, mastery, and purpose to help us work smarter and live better. Watch this 10-minute…

Winning more profitable print business

Being able to estimate more quickly and provide professional quotations automatically will directly improve bid success rates. Add to that being able to control costs better and also invoice quickly for prompt payment and you have three major levers to winning more profitable business. Continua have recently started to introduce Time Harvest to customers, which…

Moving to Transactional Colour

Interquest research forecasts that full-colour transaction document volumes will grow in 2016. If you are considering making the move to transactional colour, click the link below to download a white paper that explores some challenges and higher level thinking about transactional colour and provides some useful tips for migration.

Tackling 3 Forces that kill positive Flow in your business

Teams that achieve flow dramatically out-perform teams that don’t. The benefits of flow reach into every corner of a company, touching sales, marketing, customer service and operations of every kind. After participating in thousands of intensive process improvement projects, outsourcing programs and systems re-engineering journeys, Xerox have distilled 3 forces they see that destroy flow…

Chronic vs Sporadic Operational Losses

Chronic losses caused by a machine condition or deterioration are often not bad enough to stop a machine working and so operators tend to carry on. However, these conditions will often lead to an operator running a machine that is in this state, at a lower speed so that it does not ‘break down’.  This leads to continual under-performance a thus…

XMPie Cross-Media Case Study

Using XMPie software, Latcham Direct is able to develop and manage complex cross-media campaigns through all stages and provide clients with demonstrable return on investment in real-time. Download the case study below to read how Latcham Direct worked with Time Magazines Europe’s to create an online subscription process using cross-media powered by XMPie solutions, rather than simply running a traditional direct mail-only…

Used Digital Production Printers

Continua have a team of over 70 engineers working on the full range of Xerox new and used digital production printers with some of the best known and most respected print an finishing companies in the UK. Our engineers are fully aware of the requirements of a high performance production print operation and we strive…