Tier 2 Support | Analyse & Improve

Driving continuous improvement to the throughput and uptime of your printing and mailing equipment.

If you want to go beyond tier 1 support the services provided in our Analyse & Improve tier might be for you.

After our engineers have optimised the provision of your break fix service support, we work with you to ensure we are driving continuous improvement in terms of the throughput and  uptime of your equipment.

We call this second tier “Analyse and Improve.”

Our approach is to provide tools focussed on continually improving the productivity of your equipment.  These include tools such as:

  • Clean and Inspect (C and I)
  • Single Minute Exchange of Die (SMED) and
  • One Best Way (OBW)

Tier 1 Support – Service & Support » Tier 3 Support – Evolve & Grow »

If you’d like to discuss Tier-2 Support with a specialist, please call Gareth Brown on 01582 578999 or e-mail gbrown@continua.ltd.uk to see if there might be a good fit with your business.